2017 Internal Training for Mid-high Management of a 5-star hotel
To prepare beyond the expectation of the guest is the attitude toward excellent in the service industry.
This is also one of the principles of this well-reputed 5-star hotel in Taipei.
To inspire their staff is one of the approaches to practice the principle.
This internal training aims to do so by Meeting Design methodology.
We successfully brought the front force up to a new level of creative thinking, where they are able to practice the innovation strategy.
After this activity, they would present the feature of the hotel in a remarkable way to enhance their service.